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Technical Support



For Phone Docks, Screen protectors, Chargers and Cables
Belkin Networking Technical Support

Wireless Routers and Wireless Adapters
For WEMO Support, please contact 1 844 745 WEMO
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View Message BoardsTechnical Premium Support – Networking Products
For additional support beyond the Complimentary Assisted Technical Support time period or for assistance on advanced features beyond basic support, please call 877-318-6620.
- Direct Connect The agent will remotely and safely connect to provide troubleshooting
- Direct Connect Unlimiited The Direct Connect offering extended for the life of the product’s warranty
Direct Connect
Direct Connect is designed for in warranty customers who desire expedited setup or issue resolution while taking a more “hands off” approach to their tech support call. This single incident offering is perfect for those customers who don’t want to, or who have difficulty, doing the actions requested by the agent. This offering includes:
- One-time remote session
- Our knowledgeable technician to help resolve your problem
- Includes a money-back guarantee
- One-time Direct Connect Session: $9.99
Direct Connect Unlimited
Direct Connect Unlimited* is designed for those in warranty customers who desire expedited setup or issue resolution while taking a more “hands off” approach to their tech support call. This offering allows unlimited* remote sessions, perfect for those customers who desire to have the comfort of knowing they can contact us and have additional remote sessions for the remaining length of their products limited hardware warranty. This offering includes:
- Unlimited* remote sessions during warranty period
- Our knowledgeable technician to help resolve your problem
- Includes a money-back guarantee
- Unlimited* Direct Connect Sessions: $19.99
* = Unlimited means the customer receives unlimited remote sessions during the remaining time of the Limited Hardware Warranty time period. Once the product is out of its Limited Hardware Warranty, Direct Connect Unlimited expires as well.
Phone Connect
Talk with one of our expert phone technicians. They’ll help you set up or troubleshoot your home network over the phone. We’ll make our best effort to resolve your problem.
- One-time technical support phone call (no time limit)
- Our knowledgeable technician will try to resolve your problem
- One-time Phone Connect call: $29.99
Restrictions Apply. For more information, or to purchase, please call 877-318-6620.
Phone Connect-6
Have you ever thought of that perfect question just after you hang up with the service technician? With Phone Connect-6, that’s not a problem. Phone Connect-6 lets you make up to 6 support phone calls within a six-month period (whichever comes first). That means you can call back up to five times within six months for no additional charge.
- Up to 6 technical support phone calls for six months (whichever comes first, starting on the date of your first call)
- Program covers a single device
- Our expert agents will try to resolve your problem
- Up to 6 calls or six months (whichever comes first): $39.99
Restrictions Apply. For more information, or to purchase, please call 877-318-6620.
Belkin Limited Warranty
Belkin Limited Warranty covers your Belkin Product against defects in materials and workmanship with Complimentary Assisted Technical Support for basic support to get your hardware up and running. Complimentary Assisted Technical Support includes technical support (by phone) and live chat (through your computer).
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